Terms
Last updated: September 2026
These Terms & Conditions apply to your use of the NU Fitness website, bookings and services.
By accessing our website or booking or participating in a NU Fitness service, you agree to these Terms & Conditions.
1. Our Services
NU Fitness provides fitness, personal training, Clinical Pilates, physiotherapy, exercise science and related health and wellbeing services.
Services may vary between locations and may be subject to availability.
2. Bookings
Bookings can be made through our website, booking platform or directly with NU Fitness.
You are responsible for providing accurate contact and booking information.
A booking is confirmed once you receive confirmation from NU Fitness or our booking system.
3. Cancellations and Changes
If you need to cancel or reschedule an appointment or class, please provide as much notice as possible.
Late cancellations or missed appointments may be subject to a cancellation fee in accordance with the applicable service or membership terms.
NU Fitness reserves the right to cancel or reschedule a session where necessary. Where this occurs, we will endeavour to provide reasonable notice and, where applicable, offer an alternative appointment.
4. Payments
Fees for services, classes, memberships and other products are payable at the time specified by NU Fitness.
Prices may vary depending on the service, membership or package selected.
NU Fitness reserves the right to change prices, with applicable changes communicated to clients where required.
5. Memberships and Packages
Memberships, class packages and session packages may be subject to specific conditions, including expiry dates, minimum terms, cancellation requirements or usage restrictions.
Any specific terms provided when purchasing a membership or package will apply in addition to these Terms & Conditions.
6. Health and Fitness
You are responsible for informing NU Fitness of any relevant medical conditions, injuries, physical limitations, medications or other circumstances that may affect your ability to participate safely.
You should seek appropriate medical advice where necessary before commencing a new exercise or rehabilitation program.
Our services are intended to support your health and wellbeing but do not replace medical advice or treatment where medical care is required.
7. Physiotherapy and Clinical Services
Physiotherapy, Clinical Pilates and other clinical services are provided by appropriately qualified practitioners.
Any assessment, treatment or exercise program will be determined based on your individual circumstances.
Results may vary between individuals and NU Fitness does not guarantee any particular health, fitness, rehabilitation or performance outcome.
8. Exercise and Personal Training
Exercise and physical activity involve inherent risks, including the possibility of injury.
By participating in NU Fitness activities, you acknowledge that you should follow the instructions of our qualified staff and notify them of any pain, discomfort, injury or change in your condition.
You should not participate in activities that you have been advised are unsuitable for you.
9. Website Use
You agree to use the NU Fitness website lawfully and not to:
- interfere with the operation or security of the website;
- introduce malicious software or harmful material;
- misuse website content; or
- use the website for fraudulent or unlawful purposes.
We may update, suspend or modify website content or functionality from time to time.
10. Intellectual Property
All content on the NU Fitness website, including logos, branding, photographs, graphics, text, videos and other materials, is owned by or licensed to NU Fitness unless otherwise stated.
You must not reproduce, modify, distribute or commercially use our content without our prior written permission.
11. Third-Party Services
NU Fitness may use third-party platforms for bookings, payments, communications or other services.
Your use of those platforms may also be subject to the relevant provider’s terms and privacy policies.
12. Liability
To the maximum extent permitted by law, NU Fitness is not responsible for loss or damage arising from your use of our website or participation in our services, except where liability cannot legally be excluded.
Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law or other applicable legislation.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and disclose personal information, including information provided when making bookings or using our services.
14. Changes to These Terms
NU Fitness may update these Terms & Conditions from time to time.
The updated version will be published on this website with a revised “Last updated” date.
Your continued use of the website or services after an update constitutes acceptance of the updated Terms, to the extent permitted by law.
15. Governing Law
These Terms & Conditions are governed by the laws of Victoria, Australia.
Any disputes will be subject to the applicable laws and courts of Victoria, Australia, subject to your rights under applicable consumer protection legislation.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact NU Fitness:
NU Fitness
Level 1, 108 Bridport Street
Albert Park, VIC 3206
Australia
Phone: 03 9682 5085
Email: info@nufitness.com.au
© 2026 NU Fitness. All rights reserved.